For most of us, the novel Coronavirus is unchartered territory. We know the current state of affairs has changed the way we all live and work – at least for the time being. As our clients have adjusted their systems to protect their residents, we are working to adjust ours to continue to meet the needs of our clients, while simultaneously insuring the safety and well-being of our team. We are actively monitoring this situation and will immediately post new blogs with any updates that impact our clients or assist in the efforts being undertaken to flatten the curve so that we may all, hopefully, return to our normal routines soon. We want you to know that we will be here for you for the duration of this situation. If you have questions or concerns as the situation evolves, please do not hesitate to reach out.
We have created a number of webinars to cover the various impacts of COVID-19 on our clients and invite you to reach out for more information. If there is a COVID-19 related topic you’d like to see presented in a live webinar please contact us.
LTCFA Webinar Series
- In collaboration with the Long Term Care Finance Association, Stotler Hayes Group presented a complementary, 3-part webinar series addressing COVID-19 and its impact on the Long-Term Care Industry. Contact Carolyn Sweet at email@example.com if you are interested in a link to access recordings of the webinars.
THURSDAY, JUNE 4TH 1:00 PM EST
COVID-19 & LTC Collections
THURSDAY, JUNE 11TH 1:00 PM EST
Moving Guardianships & Conservatorships Through the Courts in the Time of COVID-19
THURSDAY JUNE 18TH 1:00 PM EST
COVID-19 & Medicaid: Eligibility, Appeals & Billing Workflows
COVID-19, Medicaid & Collections: Problems & Solutions
- On April 14th, we presented a 90-minute webinar that provided general overview of the various impacts of COVID-19 on Medicaid eligibility, appeals, and private collections. We covered challenges presented by visitor restrictions, shelter-in-place ordinances and the like and offer creative tips on overcoming these roadblocks. SHG Senior Associates took a more in-depth look of some of the 1135 waivers and discussed their impacts on Medicaid applications, processing, appeals and reimbursement. We also discussed Court closures, reviewed some of the regulations restricting collections and shared strategies for tackling these obstacles. Contact Carolyn Sweet at firstname.lastname@example.org if you are interested in a link to access a recording of the webinar.
Courageous Leadership in the Face of a Pandemic
- Leading a healthcare organization is no small feat. Leading through a pandemic is no small feat. But leading a healthcare organization through a healthcare pandemic…Whole Different Ballgame.
Between rumbling with an unprecedented number of decisions and processes to implement, an unruly volume of daily email communications with updates on COVID-19, and the angst and emotions of the individuals looking to you for security and direction, the days may be daunting. But don’t lose heart! Courageous leadership takes guts and a whole lot of vulnerability, even in the steadiest of times.
Stotler Hayes Group, LLC’s Firm Administrator, Andrea Kirksey, hosted this series of webinars to supports healthcare leaders on the path to courageous leadership in these unsteady times. Click here to request a replay or to be notified of additional webinars in this series.
COVID-19: 1135 Waivers, Presumptive Eligibility, Self-Attestations & Delayed Redeterminations
- On May 21st and May 27th SHG Partner Erin Saylor presented a two-part series that took a deeper dive into 1135 Waivers and COVIDs impact on presumptive eligibility, self-attestations, and delayed redeterminations. Contact Carolyn Sweet at email@example.com if you are interested in a link to access recordings of the webinars.
SHG COMPILED RESOURCES
It’s easy to become overwhelmed by all the available information related to COVID-19, especially as it relates to nursing home providers. We have done our best to identify key issues and compile succinct summaries with all the information you need without anything you don’t.
COVID-19 State Medicaid Agency Impact
- We have compiled a comprehensive spreadsheet summarizing each state’s Medicaid Agency response to coronavirus with a link to source materials, where available. The Kaiser Family Foundation(KFF) is also a tremendous resource for this information and can be found here.
COVID-19 State Medicaid Plan Amendments
- We are tracking COVID related state Medicaid plan amendments and have compiled this spreadsheet as a resource for providers. Medicaid.gov is also tracking SPAs and their summary can be found here.
COVID-19 Nationwide Impact on Collections
- We’ve also been tracking the nationwide impact of COVID-19 on collections. Currently, there are no federal prohibitions or restrictions on debt collection activities. Only a small handful of states have issued any sort of restrictions. That means that the vast majority of our clients can and should continue to follow their standard billing and invoicing practices. We have compiled a spreadsheet of current collections restrictions by state for your reference.
COVID-19 Nationwide Impact on Courts
- We have compiled a comprehensive spreadsheet summarizing each state’s judiciary response to coronavirus with a link to source materials, where available. Our attorneys continue to work remotely, requesting telephone- and video- hearings where possible to overcome these challenges. If you have questions or concerns as the situation evolves, please do not hesitate to reach out.
Impact of COVID-19 Stimulus Check on Medicaid Eligibility
- Many of you have asked, on behalf of your residents, what impact the $1200 COVID-19 stimulus checks will have on Medicaid eligibility. Neither CMS nor the IRS has conclusively answered that in terms of Medicaid, however, we’ve dug deep and believe we can offer this advice.
Additional SHG Information
- We have been covering the COVID-19 situation as it applies to the LTC Industry on our Blog. We have compiled all of our COVID related posts here for your convenience.
- CDC Guidance for Nursing Homes
- CMS Newsroom
- CMS ToolKit on State Actions to Mitigate COVID-19 Prevalence in Nursing Homes
- Inside Accounts Receivable Management
- Kaiser Family Foundation
- Medicaid.gov State Plan Amendments
- Since we opened our virtual firm eight years ago, we have learned a thing or two about how to successfully operate and work remotely. It isn’t always easy – especially when it is sprung upon you unexpectedly. We have compiled some tips for telecommuting success here.
- We have established a COVID-19 Committee to ensure that we are meeting employee needs and maintaining clear communication as we work from home and that we ensure a safe and healthy working environment for our eventual return to our office. If you have COVID related questions or concerns please direct them to firstname.lastname@example.org.
- We have purchased our team a one-year subscription to Calm as we believe that prioritizing self-care is so very important as we navigate this crisis. To read more about the benefits of meditation check out our Blog; Meditation In The Time of Coronavirus.
- While we are working from home for the time being we have ensured that PPE is available for those that need to come to the office.