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Massachusetts Unfair and Deceptive Debt Collection Practices During the State of Emergency Caused by COVID-19

Mar 30 2020

We wanted to pass along some news to our Massachusetts partners.  On Friday, March 27th, the  Massachusetts Attorney General’s Office adopted and issued emergency regulations titled the Unfair and Deceptive Debt Collection Practices During the State of Emergency Caused by COVID-19. A copy of the regulations are located here for your reference. These regulations prohibit certain debt collection activity effective immediately and apply to both creditors (you, as a healthcare provider) and debt collectors (our firm). A summary of the key takeaways from the emergency regulations are as follows:

Timelines

  • The emergency regulations are effective immediately, as of, March 27, 2020.
  • The regulation is effective for 90 days (until June 25, 2020) or until the State of Emergency Period expires, whichever is first.
  • The State of Emergency Period ends 30 days following the lifting of the state of emergency declared by the Governor.

What Is Prohibited

Creditors and/or Debt Collectors cannot:

  • Initiate, file, or threaten to file any collection lawsuit
  • Pursue a garnishment, seizure, or attachment to satisfy a judgment
  • Communicate in person with a debtor regarding the collection of a debt in any public place at any time

Debt Collectors cannot:

  • Initiate communication with a debtor via telephone

What Doesn’t Change

  • Creditors can still contact debtors by telephone
  • Creditors and Debt Collectors can still send collection letters
  • Debt Collectors can respond to telephone calls initiated or requested by a creditor

What We Will Do Next

When we received this news, we immediately began work to identify our active cases that could be impacted by the emergency regulations.  We are working to develop updated strategies for each matter that is affected and will be in touch by the end of next week to provide an updated case analysis and recommendations for your consideration.

For More Information

If you have any immediate concerns or would like to discuss this development in more detail, please reach out to Ashley Shudan, by email ashudan@stotlerhayes.com or by telephone at (865) 216-6181.

Written by Stotler Hayes · Categorized: General Updates, Massachusetts

Stotler Hayes Group, LLC is a national, boutique law firm focused on optimizing recovery for health care providers through Medicaid, Medicare, private collections, training and education. Our attorneys are licensed in, and represent clients before, federal and state courts and agencies in a majority of states around the country.

In the handful of states where Stotler Hayes Group, LLC does not employ a full-time attorney, referrals are made to local counsel, many of whom we have developed close working relationships with over the years. In those cases, our firm works with local counsel throughout the pendency of the case.

Stotler Hayes Group, LLC,

Principal Office: Pawley’s Island, SC, Phone: 843-235-9871; Fax: 888-497-7390; email: info@stotlerhayes.com

This website is for informational purposes only. Please remember that every case is different. Any result we achieve for one client in one matter does not necessarily indicate similar results can be obtained for other clients.

The attorney responsible for the content of this website is Andrea Kirksey, Esq., Executive Director and General Counsel for Stotler Hayes Group, LLC, 297 Willbrook Boulevard,  Pawley’s Island, South Carolina.

She may be contacted at (843) 235-9871, ext. 1002 or at akirksey@stotlerhayes.com.

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